Shop Vehicles by Model
Select a model to view our inventory
Certified Pre-Owned Mercedes-Benz Vehicles
Beyond the assurance of a painstaking certification process and 24-hour Roadside Assistance, every Certified Pre-Owned Mercedes-Benz now comes with industry-leading coverage: an unlimited-mileage warranty for one year that can be extended for up to two additional years. No matter what your odometer reads, your confidence will know no bounds.
Mercedes-Benz of Novi Reviews
Mercedes Benz of Novi has such a personal touch. Noor was my salesperson and she sold me two cars during her time at the dealership. She has moved on, but I really appreciated her service and friendliness.
A vehicle was traded in on November 21, 2024, and a 2024 EQB was leased. Upon entering the new vehicle to depart, the dashboard malfunctioned. The dealership provided a loaner vehicle while the new one was taken for service. After contacting the dealership to request a cancellation of the contract and return of the car due to these initial issues, the manager, Michael Dega, informed me that they typically do not cancel contracts. I pointed out that new cars should not experience breakdowns before leaving the lot. He maintained that the contract would not be canceled and that they were attempting to resolve ...
Review Summary: I made an appointment for a test drive at Mercedes-Benz of Novi, specifying the exact models and trims I was interested in. Despite giving them a heads-up that I’m a particular customer, I was ignored for nearly an hour—seemingly due to my casual attire and youthful appearance. The experience left me feeling judged and disappointed. I scheduled an appointment to test drive the EQS sedan and SUV, including the specific trims I wanted to explore. When I booked the appointment, I even apologized upfront for being a bit of an annoying, picky customer, hoping to ensure ...
Evan was super helpful and responsive throughout the process of a custom build . Got us an allocation when no other dealers could. Great communication and not pushy.
For 30+ years I've had luxury vehicles (e.g., Mercedes, BMW, Lexus, Porsche, etc) and have never seen a worse service than at Mercedes of Novi. Just had my S Class serviced and it was in the shop for one month! For a very minor seat repair. Communication was non existent, no appologies, and it took a week for the service manager (Jon) to call me after requesting some better understanding of why it would take this long and Mercedes would leave a repeat loyal customer without a vehicle or explanation for weeks! Never use Mercedes of Novi for any ...
We just got a new Mercedes from Evan at Mercedes-Benz of Novi, and wow, what a fantastic experience! Evan wasn't just a salesperson - he felt more like family. The way he took ownership of the whole process and his dedication to us was really something special. I've got to say, his patience was off the charts, making every step of the way a real joy. And it wasn't just Evan - the entire Novi team was top-notch and super professional. Everything just flowed so smoothly! If you're in the market for a car, I can'...
Candace was a dream to work with! She was professional, knowledgeable, patient, and above all else, kind. She sold me not only a fabulous car but a life long relationship with this dealership.
Evan is an outstanding sales consultant. Pleasant, knowledgeable and efficient. I will recommend him to others considering a MB vehicle.
Excellent customer service from my advisor. He was professional, knowledgeable, pleasant and informative. My vehicle was repaired in a timely and efficient manner. The young lady who provided the loaner vehicle was equally friendly and professional. Made it very easy for me.
The salesman was experience, professional, and attentive to details. Excellent service and overall great experience
WELCOME TO
Mercedes-Benz of Novi
The luxury and refinement of a Mercedes-Benz vehicle is unrivaled. If you want a Mercedes-Benz car or SUV in the 39500 Grand River Ave area, then you should count on us at Mercedes-Benz of Novi. We have a complete selection of Mercedes-Benz vehicles including S-Class, E-Class, C-Class, and more. We have a full complement of Mercedes-Benz SUVs like the GLA and GLE. We also are your stop for commercial Mercedes-Benz vehicles with Sprinter & Metris vans. If there is a Mercedes-Benz that you want parked in your garage or driveway, then you need to come to Mercedes-Benz of Novi. Not only are we a Mercedes-Benz dealer but were are also Michigan’s Exclusive AMG® performance center. In addition to our extensive new inventory, we also have many pre-owned Mercedes-Benz options including a large number of Certified Pre-owned Mercedes-Benz models.
When our dealership opened in 1997, it was only the second Mercedes-Benz dealer in the Detroit area. Several decades later, we are still providing the best customer service that we can deliver to our customers every day. We want you to trust in us when you want to buy or lease, and we want you to trust in us when you need service too. Not only can we service the latest and greatest Mercedes-Benz vehicles, but we can also work on Mercedes-Benz classics. If there is something Mercedes-Benz that you need, then come to Mercedes-Benz of Novi today or browse through our website right now!