Dear Valued Client,

We are closely monitoring Coronavirus (COVID-19) and following the current guidance from the leading government and health authorities to ensure we are taking the right action to protect our customers, employees, and the communities where we operate.
During this time, we recognize your confidence in us is more important than ever. In addition to practicing preventative measures to reduce the spread of germs within our dealerships, we are also implementing steps to ensure that all our vehicles go through a thorough sanitizing process.
Our routine cleaning and sanitation standards already meet CDC guidelines. Additionally, we've put in place a heightened disinfection response program in all our Sales and Service facilities.
We remain vigilant in upholding these practices and will take additional precautions as recommended by the Centers for Disease Control & Prevention (CDC), World Health Organization (WHO), and local governments.
We encourage you to visit the CDC's website for up-to-date information on how to keep your family and yourself safe. Meanwhile, Mercedes-Benz of Anytown will continue to focus on keeping our associates healthy - and our dealerships and service centers opened and staffed - to serve and support all our customers.
Alternative Shopping and Service Options. Customers who need or prefer to avoid public places may take advantage of our Online Retail Marketplace to make your purchase from start to finish from the comfort of your home and utilize our door to door delivery.

Sincerely,

Mercedes-Benz of Novi